2022 Puzzel Admin Portal Training

Learn how to build your own dashboards, track your key performance metrics, and motivate your contact centre team in our new 2022 Admin Portal Training course.

Guided by our expert trainers, you’ll learn how to:

Build a dashboard
Navigate core tabs within the Puzzel Platform
Set up dashboards
Set KPI Alarms
Create and run reports
Configure and manage access control
Set up users, user groups and profile templates
Set up skills, queues and queue display settings
Edit time and audio modules

This interactive, one-day training course can be delivered in a traditional classroom format or within a virtual classroom.

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All you need for seamless integration

Puzzel Marketplace offers out-of-the-box integrations and upgrades to enhance your customer service system, allowing your Puzzel customer service solution to grow with your business